FAQs for Providers

We know that, as a physician, you want to make the right assisted living recommendation to your patient. That's why we are here to answer any and all of your questions. Below are some of the most commonly asked questions about One MacDonough Place by health care providers. If you don't see the information you need, please feel free to call us directly.

Yes. A registered nurse is on call 24/7 and Personal Care Assistants (PCA) — all of whom are certified nurses aides — are in the community 24/7. Additionally, three Registered Nurses are in the community weekdays, and one Registered Nurse provides weekend care.

Yes. Personal Care Assistants, under the supervision of a Registered Nurse, remind each resident when their medications must be taken as prescribed by the physician.

That depends. A number of older citizens with memory loss due to aging, stroke, and other medical conditions thrive at One MacDonough Place.

The most important questions asked of physicians and families are:

  • is the resident a flight risk?
  • will the resident be safe in an apartment alone?

If your patient is not a flight risk, is able to be alone in the apartment, and is able to call for help, One MacDonough is a safe place to live.

Yes - in fact, we will bring your patient to your office if it is within 10 miles of One MacDounough Place. Our transportation program provides each resident up to three complimentary visits per month. Staff will bring your patient into your office; we ask that your receptionist call our transportation number when the visit is complete, and we will return to the office and pick them up.

A resident's physician is welcome to visit One MacDonough Place at any time, day or night. 

The entire community is handicapped-accessible with:

  • grab bars
  • raised toilet seats
  • large entrances to bathrooms with step in showers
  • chair rails in the halls designed for easy holding when walking
  • automatic door openings at main entrances
  • a resident bus equipped with wheelchair access

When a resident visits a doctor, they are provided with a health information report that includes a list of medications that the resident requires. If a new medication or a change in dosing occurs, the prescription would be sent home with the resident and given to our nurse, who would fill the prescription and make the appropriate changes to the resident's medication regime.