Middlesex Health will accept and bill any insurance plan - Learn More

In addition to the wide range of health insurance plans accepted, Middlesex Health Urgent Care also provides services for self-pay patients

• Driver’s license or photo ID
• Insurance information
• Payment for co-pay or self-pay
• List of medications, allergies, past surgeries
• Any forms that need to be filled out for schools, employers, etc.
• Parental Authorization Form (for minor without a parent present)

Middlesex Health Urgent Care administers PCR molecular tests. A COVID-19 PCR molecular test uses a nasal or nasopharyngeal swab, and this test is processed by Middlesex Health’s Laboratory. PCR testing is offered at Middlesex Health Urgent Care’s offices in both Middletown and Old Saybrook seven days a week. Patients can expect their results in 24 to 48 hours.

COVID-19 testing is available to:

• Individuals who have symptoms of COVID-19. The Centers for Disease Control and Prevention (CDC) recommends that anyone with any signs or symptoms of COVID-19 get tested, regardless of vaccination status or prior infection. 

• Those who have been exposed to someone who tested positive for COVID-19. If you have been in close contact with someone who tested positive for COVID-19, you should get tested three to five days after you were with them. (Note: Close contact means that you were within 6 feet of the person for 15 minutes or more during a 24-hour period.)  

• Individuals who are not vaccinated, but who have participated in activities that put them at higher risk for COVID-19 because they cannot maintain appropriate social distance. Activities that may put you at higher risk include traveling, attending large social or mass gatherings and being in crowded or poorly-ventilated indoor settings.

• Individuals who have been referred for testing by a healthcare provider 

• Asymptomatic individuals who are screened, and it is determined that they need mandatory testing for travel, school or their job

Patients who get tested for COVID-19 at Middlesex Health Urgent Care will be notified of their results through their MyChart accounts. If you do not have a MyChart account, you can learn more and create one here. 

If your COVID-19 test result is positive, you will be contacted by phone during normal business hours.

Please check with your insurance company for more information. To see a list of insurances accepted by Middlesex Health Urgent Care, please click here.

Middlesex Health Urgent Care locations are taking extra precautions to prevent the spread of COVID-19. All Middlesex Health employees are required to get vaccinated against COVID-19 unless they are granted an exemption or deferral. 

• While masks are now optional for most individuals, there are some exceptions.

  • All patients who have tested positive for COVID-19 or who are experiencing symptoms of COVID-19, such as congestion, a runny nose, a cough or a fever, are still required to wear a mask at all times while at a Middlesex Health facility. Per U.S. Centers for Disease Control and Prevention (CDC) guidelines, we will also continue to request that individuals who are experiencing COVID-19 symptoms not visit loved ones in the hospital or accompany them to a medical appointment. 

  • As recommended by the CDC, patients, and visitors who have had close contact with someone who tested positive for COVID-19 within the last 10 days must wear a mask while at a Middlesex Health facility. 

  • In addition, as a patient, you can request that your provider wear a mask while you are being treated. 

• Each room is thoroughly cleaned and disinfected after each use. 

• We offer drive-up COVID-19 testing.

• We designate specific rooms for patients who have, or are presumed to have, COVID-19. These rooms utilize specialized air filtration equipment. In addition, each urgent care office has a negative pressure isolation room, which helps contain airborne diseases.

• Hand sanitizer is readily available. Patients and visitors are asked to sanitize their hands when they enter a building. All urgent care staff members must also sanitize their hands before and after they meet patients.