Middlesex Health Restricts Visitors to One Designated Support Person

Press Release, March 17, 2020

MIDDLETOWN — Effective immediately, Middlesex Health is restricting visitors to only one support person at all service locations. That person must be designated at the time of registration.

A patient’s designated support person must be over the age of 18 and must be healthy. Anyone who is sick, especially those with flu-like symptoms or symptoms of coronavirus, shouldn’t visit or accompany patients at a Middlesex Health facility.

These restrictions apply to all Middlesex Health facilities, including, but not limited to, the Middlesex Hospital campus in Middletown, its two satellite emergency departments in Westbrook and Marlborough and its outpatient surgical center on Saybrook Road in Middletown.

In addition, One MacDonough Place, an assisted living community in Middletown owned by Middlesex Health, is closed to all visitors—except for visits that are medically necessary.

Those who do visit patients must clean their hands frequently to ensure their safety and the safety of others.

These changes are an effort to help prevent the spread of the flu and COVID-19, the illness caused by the coronavirus.

To date, Middlesex Health has not had a confirmed case of COVID-19. Middlesex Health believes that further restricting visitors at its facilities is in the best interest of patients, staff and guests. It may opt to change its visitor policy again as needed.

While most people know that the flu is a serious illness, there is still much to learn about the new coronavirus and COVID-19. For more information about the coronavirus, visit MiddlesexHealth.org/Ready.

Middlesex Health is ready to help members of its community, including those who have or may have COVID-19. Anyone who believes they were exposed to the coronavirus should call their medical provider before heading to an emergency department, urgent care center or other medical office.

Contact Information

Public Relations Director
Amanda Falcone

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