You must be 18 years of age or older to open a MyChart account for yourself or to be a proxy for someone else's MyChart account.
Proxy access to MyChart is available for certain accounts. A proxy is someone other than the patient who can view a MyChart account that is not their own. A proxy may be a parent of a young child or teen, the adult child of an elderly parent, a spouse, a caregiver, or someone with power of attorney.
There are multiple levels of proxy access:
- Parent-Child, for Children Ages 0-12: The designated proxy has full access to the MyChart account.
- Parent-Child, for Children Ages 13-17: The designated proxy can view demographic information only. The proxy cannot edit the MyChart account or see any clinical information.
- Adult-Adult: The designated proxy has a pre-determined level of access to another adult's MyChart account.
At midnight on the day a child turns 18, parent-child proxy access is automatically removed. If that child would like their parent or guardian to continue to see their MyChart account, proxy access can be re-established. Emancipated minors have the option to terminate proxy access before they turn 18.
Help with Proxy Access
If you need assistance or have questions about proxy access to a MyChart account, please contact our support team.
Remember: You will NOT be able to access any behavioral health and/or mental health care information in MyChart, either as yourself in your own account or as a proxy.