Current Visitor Policy
As of December 31, all Middlesex Health locations, including the hospital, outpatient locations and ambulatory settings, are closed to visitors — with a few exceptions. Learn More
If this is a medical emergency, please call 911.
Our support team is available to help with technical trouble with your MyChart account. Examples of technical issues include not being able to log in or not being able to use your activation code.
If you have any questions or concerns about your health information in MyChart, please contact your provider's office directly. Please note that we cannot process emergency medical requests or answer medical questions from the Support Center.
Phone support is available Monday–Friday, 8:00 a.m.–5:00 p.m. EST.
Please Note: Phone support is not available on New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving (day of and day after), Christmas Eve, Christmas Day, and New Year's Eve.
Please click the button above to submit an online help request. A member of our team will contact you within three business days.
Remember that this form should be used for questions about technical issues with MyChart. If you have medical questions, please contact your provider's office directly.
Our MyChart support specialists can help you:
There are two ways to create a MyChart account.