Current Visitor Policy
As of December 31, all Middlesex Health locations, including the hospital, outpatient locations and ambulatory settings, are closed to visitors — with a few exceptions. Learn More
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Emergency Care
Middlesex Health has 3 state-of-the-art emergency care locations in Middletown, Westbrook, and Marlborough.
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COVID-19 Messages for Our Community
- If you need immediate medical assistance, please know that it is safe to call 911 or come to a Middlesex Health Emergency Department. // LEARN MORE
- If you are concerned that you or a loved one has symptoms of COVID-19, the first step is to contact your primary care provider. // MORE INFORMATION
Emergency Room Wait Times
Our wait time clocks help make sure you get the care you need as quickly as possible.
In a life-threatening emergency, always call 911 first.
Our current Emergency Room wait times are:
- Middlesex Hospital 00:04
- Shoreline Medical Center 00:38
- Marlborough Medical Center 00:13
Middlesex Hospital
A COVID-19 Message to Our Community
At Middlesex Hospital, we are continuing to focus on keeping our patients, staff and community as safe as possible while working together to navigate the COVID-19 emergency.
We have resumed elective surgeries and have made some updates to our visitor policy.
Our main hospital campus, conveniently located in Middletown, is home to many of our award-winning doctors and nurses, along with some of the most advanced medical care available in the Northeast, including:
Smart Tip - Middlesex Health
Our Hospital is the first and only one in Connecticut to achieve Magnet designation five times in a row—something that fewer than 20 hospitals worldwide have achieved.
Our Doctors
Middlesex Health is home to a team of award-winning physicians, offering expert, compassionate care for nearly all of your family’s health and wellness needs.
Urgent Care
For your family’s non-emergency medical needs, we offer 7-day-a-week, walk-in care—no appointment needed—at 3 convenient locations.
A COVID-19 Message for Our Community
If you need immediate medical attention for a non-life threatening concern, it is safe to come to an urgent care office. We are going above and beyond even our normal commitment to providing care in a safe, clean environment.
If you are concerned that you or a loved one has symptoms of COVID-19, the first step is to contact your primary care provider. // MORE INFORMATION
Smart Tip
Not sure if you should go to an Urgent Care or Emergency Room? Urgent Care centers are a convenient option for moderate injuries and illnesses if your normal doctor’s office is closed. However, for anything more severe—like major wounds or burns, broken bones, chest pains, pregnancy issues or anything else potentially life threatening, you should always dial 911 or get to an Emergency Room quickly.
Primary Care & Family Medicine
Navigating COVID-19: We're Here for You
At Middlesex Health Family Medicine and Middlesex Health Primary Care, we're here to help you stay healthy during COVID-19. Our offices are open and providing in-person and virtual visits, and we are taking extra steps to keep you safe. Visit our pages using the links below to learn more!
When you choose a Middlesex primary care physician, all your care is backed by the expertise of the entire Middlesex Health network—including the knowledge of the world-renowned Mayo Clinic.
Smart Tip
There are many reasons why it’s smart to have a primary care physician, or PCP. For one, your insurance may require it. But more importantly, your relationship with your PCP is a long-term one, so he or she will gain a much better understanding of your health and wellness needs over time.
Medical & Surgical Weight Loss
Obesity can be a struggle every day, especially when lifestyle changes aren't enough to help you lose weight. We stand with you, and our priority is to help you achieve your weight loss goals.
A COVID-19 Message: Connect with Us Online
As we work together to navigate the COVID-19 emergency, the Center for Medical & Surgical Weight Loss is offering a number of services and programs online, so that you can get the information and support you need from the comfort and safety of home.
Smart Tip
Our Center for Weight Loss Surgery is certified by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program. So, you can be sure you’ll receive the best care and support before, during and after your surgery—and that can mean better outcomes and a better chance at long-term success.
Care at Home
Middlesex Health Care at Home provides advanced, technology-driven medical care in the place most comfortable to you—home. Our care at home professionals are dedicated to offering the right mix of support, personalized care, and independence that you or your loved one needs. Our comprehensive services include a full range of in-home medical care, including skilled nursing, social work and hospice care.
Our Service Area
We provide care in and around Middlesex County.
Vascular Surgery
With some of the top vascular surgeons in the Northeast, we’re leading the way in detecting and curing all kinds of vascular conditions, from varicose veins and damaged vessels to potentially life-threatening blockages and aneurysms.
Smart Tip
In September, 2016 we opened a new, state-of-the-art Diagnostic and Interventional Suite at our Middlesex Hospital location where our surgeons can perform the most advanced, delicate vascular procedures.
Pregnancy & Birth Center
COVID-19 Information for Expectant Families
We are taking extra steps to ensure the health and safety of mom, baby and the entire family. This includes restricting visitors, moving classes online, and allowing laboring moms to enter through the main hospital doors at night. // LEARN MORE
At the Pregnancy & Birth Center, we are dedicated to you and your newest family member. We pride ourselves on being both high-tech and high-touch. This means that we have the technology to ensure safe delivery while prioritizing patients, even if this means giving more back rubs than epidurals.
In addition to the most advanced clinical services, we offer a wide range of options to help you personalize the labor and delivery experience, plus educational classes and workshops to help you prepare for your baby's arrival.
Baby-Friendly USA Certified
We are proud to be designated as one of seven Baby-Friendly® birthing centers in Connecticut by Baby-Friendly® USA, Inc.
BFUSA is the U.S. authority for implementing the World Health Organization and United Nations Children’s Fund’s Baby-Friendly Hospital Initiative (BFHI). Hospitals achieve accreditation from this body by demonstrating commitment to unparalleled care for breastfeeding moms and their babies.
Baby-Friendly birthing centers support evidence-based bonding and the healthiest development for babies.
- Skin-to-skin contact is critical to the development of a lifelong bond between mom and her baby. We allow and encourage babies to “room in” with moms through their hospital stay - your baby will even be bathed and examined in the room with you!
- We strongly encourage moms to begin breastfeeding as soon as they and their baby are ready and able. We have internationally board-certified lactation consultants on staff, and all of our nurses are trained to help new moms work through any difficulties they experience. If breastfeeding is not possible, we are also experts in alternative feeding methods. Our first priority is to ensure that you leave our hospital confident that you can provide the very best care for your new baby.
Comprehensive Cancer Centers
Middlesex Health has 2 next generation cancer centers—one in Middletown and our newest in Westbrook—so we can deliver the most advanced cancer care closer to home for families throughout central Connecticut and the shoreline.
Smart Tip
Opened in the Fall of 2017, our Cancer Center in Westbrook is home to the newest radiation therapy machine in Connecticut.
Physical Rehabilitation
From physical and occupational therapy to speech-language pathology, pulmonary therapy and more, our experts will create a custom rehabilitation plan to fit your body’s unique needs.
A COVID-19 Message: We're offering virtual visits!
As we work together to navigate the COVID-19 emergency, some physical, occupational and speech therapy appointments are available as virtual visits. // Learn More
Learn More About Physical Rehabilitation
Smart Tip
When choosing a physical rehab facility for your recovery, it’s important to look at more than just how close it is to your home or work! At some places, your therapy may be performed by an aid—but at Middlesex Health, you’ll be treated by some of the most highly educated, expertly certified therapists in the state.
Spine Surgery
If you have back or neck pain from an injury, herniated disc, spinal stenosis or another degenerative condition, we’re creating better, safer surgeries to help you get the relief you need, faster than ever.
Smart Tip
The team of spine surgeons at Middlesex Health holds more than two dozen patents for pioneering some of the most innovative, minimally invasive devices and techniques.
Our Surgical Alliance Team
We’ve brought together a team of the most highly skilled, expertly trained surgical specialists. Together, they have decades of experience performing advanced procedures.
A COVID-19 Message for Patients - Virtual Visits Available
As we work together to navigate the coronavirus emergency, the Surgical Alliance is offering Virtual Visits, also called telehealth visits, so that you can get the care you need from the comfort and safety of your own home. // Learn More
Joint Replacement Surgery
Our orthopedic surgeons are experts in the latest robot-assisted joint replacement procedures to help you get back to doing the things you love—with less pain and a faster recovery.
Learn More About Joint Replacement Surgery
Smart Tip
The nurses who care for our orthopedic patients scored in the 99th percentile for patient satisfaction—among the highest ratings in the entire country!
Or, if you're not sure what you're looking for, you can:
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Remember, always dial 911 in an emergency
Inside Middlesex Health
Inside Middlesex Health
At Middlesex Health, we’ve got a unique combination of award-winning talent, world-class technology and patient-first care that’s making health care better for you.
Virtual Visits // A number of Middlesex Health practices are now offering telehealth visits, so you can see your doctor from the safety of home. Learn More
News You Can Use // Stay up-to-date with news, health tips, recipes, videos and more from Middlesex Health. Learn More
The team of doctors and nurses at our Pregnancy and Birth Center are here to provide your family with the best experience. Learn More
Middlesex Health is proud to open the Center for Continence & Pelvic Health, where we meet your unique needs related to incontinence, pelvic pain, and sexual dysfunction while prioritizing your privacy and comfort. Learn More
Gastroesophageal Reflux Disease (GERD)—also known as heartburn or acid reflux—can keep you from doing what you love. At Middlesex Health, we have the experts and technology to help. Learn More
We're proud to offer one of the most robust da Vinci® Robot Assisted Surgery programs in the Northeast. Learn More
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Thank You for Your Support
#MiddlesexStrong
It means so much to our employees to hear from you personally. Please take a minute to thank someone at Middlesex Health who is making a difference by sending them a short note.
Our new #MiddlesexStrong video shows the incredible bravery of our staff and our community. Watch Video
Middletown's heroic first responders visited Middlesex Health to thank our health care heroes for their work on the front lines.
We are so grateful for the professional musicians from northeast Connecticut who recorded Here Comes the Sun for our patients, as a part of their Songs of Comfort project. Watch Now on YouTube
Our staff are beyond grateful for the support of our community. Thank you for your messages! Send Us a Message
Our doctors, nurses, therapists, technicians and support staff are showing their bravery each and every day. Thank you for being health care heroes! // Sign Up to Stay In Touch & Learn More About Our COVID-19 Response
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