At Middlesex Health, we are focused on caring for our community.
We are going above and beyond to provide the safest possible care to all patients, whether or not their illness is related to the coronavirus. We will continue to provide updates and access to resources to help you and your family stay safe and healthy during these challenging times.
While masks are now optional for most individuals, there are some exceptions.
- All patients who have tested positive for COVID-19 or who are experiencing symptoms of COVID-19, such as congestion, a runny nose, a cough or a fever, are still required to wear a mask at all times while at a Middlesex Health facility. Per U.S. Centers for Disease Control and Prevention (CDC) guidelines, we will also continue to request that individuals who are experiencing COVID-19 symptoms not visit loved ones in the hospital or accompany them to a medical appointment.
- As recommended by the CDC, patients, and visitors who have had close contact with someone who tested positive for COVID-19 within the last 10 days must wear a mask while at a Middlesex Health facility.
- As a patient, you can request that your provider wear a mask while you are being treated.
Middlesex Health offers Virtual Visits—also called telehealth or telemedicine visits—with providers. This will allow you to have certain types of appointments over Zoom, an easy-to-use videoconference program that works with your phone, tablet, or computer.
Virtual Visits are available at Middlesex Health Family Medicine and Middlesex Health Primary Care, Middlesex Health Urgent Care, as well as our Center for Behavioral Health, Multispecialty Group and Surgical Alliance.
If you are concerned that you or a loved one has symptoms of COVID-19, the first step is to contact your primary care provider.
They will be able to recommend the next best steps for your and your family.
What are the Symptoms of COVID–19?
Symptoms may include fever, cough, shortness of breath, diarrhea, loss of smell or taste and muscle aches.
Always call 911 if you have a medical emergency. If you think you might have COVID-19, please notify the operator. If possible, put on a face mask before medical help arrives.
Resources, Links & Contacts
The Centers for Disease Control & Prevention (CDC) and the State of Connecticut are two of the most important sources of information for Connecticut residents.
If you have questions about COVID-19, you can contact the State of Connecticut Department of Public Health for information. Start by visiting their website (ct.gov/coronavirus), which has the latest data on cases in Connecticut, as well as updates about state guidelines.
You can also call or text the state hotline, but please check the state website for information first, as many FAQs are answered there.
- call 2-1-1
- texting "CTCOVID" to 898211