Coronavirus Information

Middlesex Health is addressing the coronavirus and providing safe care for patients.

Vaccine Information  Keeping You Safe  Visitor Policy

At Middlesex Health, we are focused on caring for our community.

We are going above and beyond to provide the safest possible care to all patients, whether or not their illness is related to the coronavirus. We will continue to provide updates and access to resources to help you and your family stay safe and healthy during these challenging times.

Key Messages
    • Vaccine Verification: All Middlesex Health patients will be asked if they've been vaccinated for COVID-19. If you've been vaccinated, but not by Middlesex Health, you will be asked for proof of vaccination. Proof of vaccination includes a vaccination card from the Centers for Disease Control and Prevention, or a certificate from the Vaccine Administration Management System (VAMS).
    • Pre-Procedure Testing: You must get tested for COVID-19 prior to undergoing any surgical procedure at Middlesex Health regardless of whether you have symptoms of COVID-19 and regardless of your vaccination status.  One of our patient navigators will contact you to schedule your COVID-19 test, which will take place approximately two to three days before your procedure. You will have the option of going to a Middlesex Health lab facility to be tested. 
    • COVID-19 Testing: COVID-19 testing at Middlesex Health is available by appointment for existing patients at our Primary Care, Family Medicine, Infectious Disease, and Pulmonary Medicine offices. Testing is also available at Middlesex Health Urgent Care in Middletown and Old Saybrook. Click here to make an appointment. Call the Urgent Care office from the parking lot upon your arrival for further instructions.  For all other patients and community members, please visit 211 of Connecticut to find testing sites in our community.
    • Protecting You: Per recommendations from the Centers for Disease Control and Prevention (CDC), face masks are still required in health care settings. You must wear a mask while at a Middlesex Health facility regardless of whether you've been vaccinated. // SEE ALL SAFETY INFORMATION
    • Cancer Screening: It is important to keep up with your routine health care—including cancer screenings like mammograms and colonoscopies. // LEARN MORE & SCHEDULE SCREENINGS

Per recommendations from the Centers for Disease Control and Prevention (CDC), face masks are still required in health care settings. You must wear a mask while at a Middlesex Health facility regardless of whether you've been vaccinated.

Children under the age of two are not required to wear face coverings

If you had COVID-19 and are now fully recovered, you may be eligible to donate plasma, which is a component of blood.

Plasma from recovered COVID-19 patients contains antibodies that may be helpful in treating those who are seriously ill with COVID-19.

Learn More at

Middlesex Health offers Virtual Visits—also called telehealth or telemedicine visits—with providers. This will allow you to have certain types of appointments over Zoom, an easy-to-use videoconference program that works with your phone, tablet, or computer.

Virtual Visits are available at Middlesex Health Family Medicine and Middlesex Health Primary Care, as well as our Center for Behavioral Health, Multispecialty Group and Surgical Alliance.

Get More Information & Instructions

Call Before You Come

If you are concerned that you or a loved one has symptoms of COVID-19, the first step is to contact your primary care provider.

They will be able to recommend the next best steps for your and your family.

Resources, Links & Contacts

The Centers for Disease Control & Prevention (CDC) and the State of Connecticut are two of the most important sources of information for Connecticut residents.

If you have questions about COVID-19, you can contact the State of Connecticut Department of Public Health for information. Start by visiting their website (, which has the latest data on cases in Connecticut, as well as updates about state guidelines.

Visit CT COVID-19 Website

You can also call or text the state hotline, but please check the state website for information first, as many FAQs are answered there.

  • call 2-1-1
  • texting "CTCOVID" to 898211

Frequently Asked Questions

Symptoms may include fever, cough, shortness of breath, diarrhea, loss of smell or taste and muscle aches.

Always call 911 if you have a medical emergency. If you think you might have COVID-19, please notify the operator. If possible, put on a face mask before medical help arrives.


If you are concerned that you or a loved one has symptoms of COVID-19, the most important step to take is to follow the advice of your medical provider. 

  • Please call your primary care provider before heading to an emergency department, urgent care center or any medical office.
  • Your provider will help you determine the next best steps. This may include simply staying home.
  • When you talk to a medical office or provider, be sure to share any information about travel or potential coronavirus exposure as soon as possible so that they can best help you. 

There are several simple steps you can take to reduce your risk of illness from the coronavirus and the flu.

The CDC recommends the following:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.

    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Follow CDC’s recommendations for using a facemask.