Make Your Appointment a Virtual Visit
It is safe to come to our offices when necessary—but to keep you and your family as safe and healthy as possible, we are recommending that your appointment
move from in-person to virtual.
Step 1: Contact Us
Changing your appointment from an in-person visit to a virtual visit is simple—just call your provider's office, and our staff will help you update your appointment. You will be able to keep the time and date of your original appointment.
I am a patient at...
Our administrative staff will be happy to help convert your appointment from in-person to virtual.
For All MHPC Office Locations:
- Phone Number: 860-358-8780
- Hours: Monday through Friday, 7 a.m.–5 p.m.
Our administrative staff will be happy to help convert your appointment from in-person to virtual.
Please call your provider's office directly.
MHFM East Hampton
Call 860-358-3500
MHFM Middletown
Call 860-358-6300
MHFM Portland
Call 860-358-7100
Our administrative staff will be happy to help convert your appointment from in-person to virtual.
Please call your provider's office directly.
Endocrinology (Middletown or Westbrook Offices)
Call 860-358-2470
Infectious Disease & Travel Clinic (Middletown or Westbrook Offices)
Call 860-358-6878
Neurology
Call 860-358-5970
Pulmonary Medicine
Call 860-358-6878
Rheumatology
Call 860-358-8680
Sleep Medicine
Call 860-358-4615
Our administrative staff will be happy to help convert your appointment from in-person to virtual.
Please call your provider's office directly.
Center for Medical & Surgical Weight Loss
Call 860-358-2970
Our administrative staff will be happy to help convert your appointment from in-person to virtual.
Please call your provider's office directly.
Middlesex Health Surgical Alliance
Drs. Brewer, Cosin, McKelvey, Parker, Robles, Romeyn, and Wang
Call 860-358-2850
Middlesex Health Comprehensive Breast Center
Dr. Malon
Call 860-358-2780
Our administrative staff will be happy to help convert your appointment from in-person to virtual.
Please call your provider's office directly.
Middlesex Health Urology
Call 860-347-8850
Step 2: Get Set Up for Your Visit
Your provider's office will let you know which platform will be used for your virtual visit.
The visit will either take place through the MyChart patient portal or over Zoom. Either way, we have many resources available to make sure you are ready for your appointment.
For MyChart Patient Portal Appointments
It only takes a few steps to sign up online for a MyChart account at Middlesex Health!
- Request an Activation Code
Click the button below to get started. You will be asked to provide some basic information about yourself, and we will send you an Activation Code.
Request Your Code - Complete the Sign Up Process
Click the button below to go to the MyChart Sign Up screen. Enter your activation code and date of birth, then follow the prompts to complete the sign up process.
Sign Up Now
Need Help? Click on "I need help..." below for tip sheets, photo guides, and access to our Support Center.
If you already have a MyChart account but need help getting set up for your virtual visit, you can use our step-by-step photo guide to be sure you are ready for your appointment.
Our MyChart support team is available to help with technical trouble with your MyChart account. If you are not able to use your activation code, can't log in or are having other similar issues, please contact us.
Call or Message the Support Center
Note: If you are having a medical emergency, please dial 911. If you have other questions or concerns about your health information in MyChart, please contact your provider's office directly. The Support Center cannot answer medical questions.
For Zoom Virtual Visits
Zoom is an easy-to-use videoconference program that works on your mobile device, tablet or computer. It does not require special software—just an Internet-enabled device with a camera and microphone.
For instructions on testing Zoom and logging in for your appointment, please download our step-by-step guide.