EpicCare Link Support Request

MyChart and EpicCare Link Logos

If you are having trouble with EpicCare Link and need assistance, please complete the form below. A member of our support team will contact you to answer any questions or gather additional information.



If you need to reset your password, please take the following steps:

  • Contact your designated EpicCare Link Site Administrator, who can securely reset your password.
  • If your Site Administrator is not available, please contact the Middlesex Health Information Technology Help Desk at 860-358-4040.

EpicCare Link Help Request

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Please enter the name of your practice/office and the town in which you are located.

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