Getting Started

MyChart logo.

This step-by-step photo guide will help you sign up for a MyChart account and get the MyChart app on your phone.

Need more assistance? Call 860-358-4111 or send us a message.
For general information about what MyChart is, what's available in MyChart,
and more, click here.

Choose Your Device

You can sign up for MyChart from a desktop computer, laptop, tablet or mobile phone.

  • If you are signing up on a computer, simply follow the steps below.
  • To sign up on your mobile device, click here for help downloading the app. Once you have the app set up, follow the instructions below.

Get Your Activation Code

If you are setting up your MyChart account online, you will need an activation code. You may already have a code from your After Visit Summary from a recent appointment at Middlesex Health. 

Need a Code? If you do not have an activation code, click here to request one online. Your activation code will be emailed to you shortly after you submit the request form.

Sample Image of Activation Code Request Screen
Request an Activation Code screen sample.


Sign Up for MyChart

Once you have your activation code, you can follow the steps below to set up your MyChart account.

  1. Sign Up Now: Click here to go to the MyChart Sign Up screen.
  2. Enter Activation Code: Enter your activation code and other personal verification items, such as your date of birth. Click Next.
    Image of Activation Code Entry Screen on MyChart
  3. Choose Your Login Credentials: You will be prompted to choose the following:
    • MyChart Username: Choose something that others wouldn't be likely to guess but is easy for you to remember. Your username cannot be changed anytime.
    • Password: Choose a unique combination of numbers and letters, using both uppercase and lowercase letters. Your password must be different from your MyChart username. Choose a password that you don't use for other websites.
    • Security Question: Choose a question you can use to verify your identity if you forget your MyChart password. The answer you enter cannot include your MyChart password.
  4. On the next screen, choose whether you want to receive a notification message in your personal email when there is new information available in your MyChart account. If you opt to receive email alerts, enter your email address.

Congratulations, you're all signed up!

Download the MyChart App

If you want to sign up for MyChart on your cell phone or another mobile device, download the mobile app on your device first.

  1. On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android).
    iOS and Google Play Logos
  2. Search for MyChart. The icon is a red file folder with a white heart on it.
  3. Click Get or Install.
    Download MyChart from your device's app store.

  4. After you've installed the app, click Open, or find the MyChart icon on your device and open it.
    Open the MyChart app after downloading.
  5. Select Middlesex Health from the list of organizations. If you don't see it right away, you can search for Middlesex Health by name, state or ZIP code.
    Find and add Middlesex Health in the MyChart app.
  6. After you've found Middlesex Health, follow the instructions (above) to sign up for an account.