Current Visitor Policy

All Middlesex Health locations are closed to visitors, except for those making compassionate visits.

Compassionate visits include visits to see patients receiving end-of-life care and, in rare cases, visits to see patients being cared for in the Middlesex Health Pregnancy & Birth Center.

Visitors who make compassionate care visits must be in good health and over the age of 18 unless special permission is granted. When at the hospital, they must wash their hands frequently to ensure their safety and the safety of others.

Please note the following:

  • Pregnancy & Birth Center
    A special set of policies are in place for the Pregnancy & Birth Center. To see guidelines for support persons, Doulas, and visitors, please click here.
  • Emergency Department, Nort 7, CIU
    No visitors or designated support persons are allowed in the Emergency Department, on North 7 and in the Crisis Intervention Unit.
  • Patients Under Age 18
    Patients under the age of 18 may be accompanied by their parents, guardians or one designated support person.
  • Hospice & End-of-Life Care
    Middlesex Health staff members will determine the number of visitors for patients who are receiving end-of-life care. These visitors must stay in their loved one’s room for the duration of their visit.
  • General Hospital Visits
    No visitors or designated support persons are allowed in any other areas of the hospital. No visitors or designated support persons are allowed for patients having surgery or a procedure.
  • Outpatient Facilities & Medical Offices
    No visitors or support persons can accompany a patient with an appointment at a Middlesex Health facility. This includes all outpatient locations, Middlesex Health’s laboratory locations and any radiology locations. Anyone who drives a patient to an appointment will not be allowed to enter the medical facility with that patient.
  • Business Meetings
    All business meetings will be held virtually. No one should visit the hospital for business.

Additional Visitor Policy Information

Yes, these restrictions apply to all Middlesex Health facilities. This includes, but is not limited to:

These changes are an effort to help prevent the spread of the flu and COVID-19, the illness caused by the coronavirus. Middlesex Health believes that further restricting visitors at its facilities is in the best interest of patients, staff and guests.

Yes, Middlesex Health is also taking extra steps to protect residents at its assisted living community, One MacDonough Place, in Middletown. One MacDonough Place is closed to all visitors, unless a visit is medically necessary.

All public programs—such as educational classes, fitness classes, and support groups—held at Middlesex Health facilities are canceled until further notice. If you have questions or concerns, please contact the leader/organizer of your activity.

Some classes are now being offered virtually, including all Pregnancy & Birth exercise classes. Please visit our calendar and click on the event you are interested in for more detail.

Please Note: All Middlesex Health locations remain open to provide patient care. If you are concerned about an upcoming appointment, please contact your provider's office.

Information from Middlesex Health

There is still much to learn about the new coronavirus and COVID-19. For more information, visit our coronavirus information page.

What should I do if I think I have symptoms?

If you are concerned that you or a loved one has symptoms of COVID-19, please contact your primary care provider.

Is Middlesex Health offering testing for COVID-19?

Middlesex Health is committed to caring for members of its community, including those who have, or may have, COVID-19. On March 21, Middlesex began evaluating individuals with respiratory symptoms in a designated area outside of the hospital’s Emergency Department front entrance. This is also being done to limit the spread of the illness.

In addition, Middlesex Health is now testing for COVID-19 outdoors. Currently, Middlesex Health is only providing COVID-19 testing to members of the public who:

  • Are seriously ill, exhibit symptoms of COVID-19 and require admission to the hospital
  • Live in congregant housing, such as nursing homes and shelters
For Volunteers & Vendors

Please see our updated policies.