Current Visitor Policy

As of December 31, all Middlesex Health locations, including the hospital, outpatient locations and ambulatory settings, are closed to visitors — with a few exceptions. 

In lieu of in-person visits, patients and their families may opt to communicate virtually. The use of FaceTime or Google Duo on personal devices is encouraged. Using zoom on health system iPads may also be an option. 

Please note that the Pregnancy and Birth Center, has their own unique rules. (Please see below.)


Exceptions include:

  • Visitors making compassionate care visits
  • Patients with disabilities may have a designated support person to support their disability needs
  • Birthing partners for Pregnancy and Birth Center patients. Learn more
  • Parents, guardians or one designated support person for patients under the age of 18
  • Clergy visits (Members of the clergy should not visit patients who are on special respiratory precautions unless it is a compassionate visits

Visitors arriving under these special circumstances may visit 24 hours a day, seven days a week. If they arrive when the hospital lobby is closed, they should go to the Emergency Department main entrance.

Regardless of whether they are vaccinated, anyone visiting under these special circumstances must wear a face mask at all times while at any Middlesex Health facility, including in patient rooms. Individuals found not wearing their masks will be asked to leave the facility. There are no exceptions to this rule. All visitors will also be screened for COVID-19 symptoms upon arrival. Individuals must also be 16 or older unless granted special permission from Middlesex Health.

Frequently Asked Questions

Compassionate care is defined as care delivered to patients who qualify for hospice, or comfort measures only level of care. Patients may also receive compassionate care at the discretion of a provider, nursing manager or nursing supervisor. 

If a patient qualifies for compassionate care visits, they can receive visitors 24 hours a day, seven days a week with a maximum of two visitors at one time.

Those visiting a patient on Special Respiratory Precautions must sign a special form called the Compassionate Care Visitation Agreement and Waiver of Liability for Those Visiting Patients with COVID-19 or Patients Presumed to Have COVID-19. They will not be allowed to visit if they do not sign this form.

Yes! We know that you may feel anxious about visiting any health care facility during this challenging time. However, Middlesex Health is going above and beyond even our normal commitment to safety and cleanliness.

See How We're Keeping You Safe

Many educational classes, fitness classes, and support groups classes are being offered virtually.  Please visit our calendar and click on the event you are interested in for more details.

If you have questions or concerns, please contact the leader/organizer of your activity.

Information from Middlesex Health

There is still much to learn about the new coronavirus and COVID-19. For more information, visit our coronavirus information page.

What should I do if I think I have symptoms?

If you are concerned that you or a loved one has symptoms of COVID-19, please contact your primary care provider.

For Volunteers

Please see our updated policy.